1.5 KiB
Problem: Could not connect to Helios64
Faulty Power Supply
Verify whether LED1 is turned on. If not tighten PSU cable.
If problem still occurs, replace the PSU.
OS Failure
Verify whether System Activity LED is blinking. If it is not, reset or power cycle.
If problem still occurs, please capture the serial console output and report it to forum.
Kernel Panic
If System Error LED blinking, there was kernel panic.
If problem still occurs, please capture the serial console output and report it to forum.
Network down
Solution 1
Verify whether Ethernet LED turned on. If it is not, try to unplug and re-plug the network cable.
Solution 2
Try other Ethernet port.
Corrupted filesystem
Boot from micro SD card and execute following command to repair system partition on eMMC
fsck -p /dev/mmcblk1p1
or
btrfs check --repair /dev/mmcblk1p1
if your system partition formatted with BTRFS.
Micro SD card slot broken
Try to flash OS directly to eMMC using maskrom mode
Problem: Serial console does not appear
Driver not installed
Make sure you have FTDI VCP driver installed. You can download the driver from FTDI Website
Jumper P13 closed
Make sure jumper P13 is open otherwise it will disable the built-in USB to Serial converter. Refer to USB Console/Recovery Mode (P13)